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A clear place to start with AI in your business.

For Australian businesses with 2 to 20 staff. I find the work eating your team's week, like follow-ups, retyping notes and answering the same questions, then set up tools that do that manual work for you: organising information, drafting the next step and chasing what got left behind. Your team still talks to customers, and reads every email, quote and reply the tools draft before it's sent to a customer.

See where your week goes ↓

Have a look around first. When you're ready, a Workflow Map is $490, and that $490 comes off the price of the AI Starter Build if you go ahead.

Hi, I'm Olivia from the Sunshine Coast. More about me ↓

01 The problem · where the week goes

Where your week actually goes.

The same repetitive jobs come back every week, and they usually land on your best people.

Who What they're there to do What they actually spend the week on
Owner Winning jobs and running the business Answering the same questions and checking everyone's paperwork
Office or admin person Keeping customers happy and jobs on time Typing the same booking details into three different systems
Operations or job manager Keeping jobs, staff and suppliers on schedule Updating the same job in three places and answering "where's this at?"
Reception or customer service Looking after customers Answering the same five questions by phone and email all day
Salesperson Talking to good leads Writing up call notes and building quotes from scratch
Marketing Getting the business noticed Writing the same kind of post or ad every week

Do the maths on one job.

20 minutes a day × 3 people × 48 working weeks ≈ 240 hours a year

That's six full working weeks a year spent on one job that a computer could do most of. Most businesses have several jobs like this.

02 What you get · 1440 → now

Start with a plan. Only pay to set up what actually saves you time.

The printing press didn't replace good printers in 1440. It made them faster. AI is the same. It's a tool, and it only works well when someone who knows how to set it up properly builds it around how your business actually works.

Step 1: Workflow Map

  1. Short form
  2. One hour on Google Meet
  3. Your written plan

A one-hour Google Meet call where we go through your week together. After the call, I send you a written plan you keep.

What's in the plan:

  • Which jobs are costing you the most hours.
  • Which of those jobs a computer can do for you, like drafting replies or sorting and moving information between your systems, and which it can't.
  • What it would cost each month to run.
  • Which jobs to leave alone.

If a tool you already pay for can handle one of the jobs we find, I'll tell you, and we skip that job so you don't pay me to set it up.

Price$490If you go ahead with the setup, the $490 comes off the price.

Step 2: AI Starter Build

  1. Your handbook
  2. One manual job
  3. Set up and tested

Two things, set up in your own accounts: the email and job software you already use, plus a Claude Team account in your business's name.

  1. Your Company Brain: a written handbook of how your business works. Your prices, your rules, and your common answers, in one place. Your team looks things up instead of pinging you. The tools use the same handbook so any draft sounds like you.
  2. One manual job from your plan, set up and working. You keep talking to customers. The computer does the organising, drafting and chasing around that.

What that manual job can look like (we pick one on the plan):

  • A quote has sat for a week. The tool drafts a polite follow-up. Your team reads it and hits send.
  • A website enquiry lands. The tool drafts a reply from your prices and past answers. Someone on your team checks it, then sends it.
  • A form comes in. The tool writes a draft quote for you to edit. It never sends a price to the customer on its own.
  • A call finishes and you jot rough notes or record a voice memo. The tool tidies them up and puts them into your job system or CRM, so nobody retypes them.

What I won't set up: phone bots, anything that sends to a customer by itself, anything that takes payments, or a full "replace our receptionist" product. If you need a 24/7 phone answerer, I'll say so and point you to a product built for that, rather than charging you to rebuild one.

Privacy, said plainly: If we draft email replies, the customer's name and message may be sent to an AI account that sits in your name, with training turned off. Passwords, card numbers and sensitive records are never included. If you'd rather not send customer emails through AI, we skip that job and do the Company Brain plus a different manual job instead.

Price$2,490 totalThe $490 you paid for your Workflow Map comes off that, so you pay $2,000 more.

After that, each extra job I set up starts at $900, with a fixed price agreed before I start. Optional AI Care is $290 a month for check-ins, updates and small fixes. Cancel any time.

Book a Workflow Map

Prices in AUD. Growbly isn't registered for GST. Any software subscriptions are paid by you directly, and they're listed in your plan before you spend anything. Full pricing details →

Your options

Do it yourself

Costs nothing but your time

  • There are plenty of free videos on setting up AI yourself.
  • Most people start, get busy, and never finish.

Growbly

$490 for the Workflow Map, then $2,490 in total for the AI Starter Build, with the $490 taken off

  • Done with you over Google Meet calls.
  • Set up in your accounts, and you own every login.
  • Humans keep talking to customers. The computer does the manual work. Nothing is sent to a customer until someone on your team has read it.

A ready-made product

Phone answerers, all-in-one CRMs

  • Often a few hundred dollars a month, sometimes with a setup fee.
  • Worth it if you need 24/7 call answering or a full sales CRM in one box.
  • If that's the better fit, I'll tell you and point you to one. I won't rebuild it from scratch.

A big tech agency

Usually many thousands of dollars to start

  • Worth it if you need several big systems connected.
  • If that's you, I'll tell you and point you to one.
03 The process · what you get at each step

You test the setup on your real work before you rely on it.

  1. Plan

    You fill in a short form, then we have a one-hour Google Meet call. After the call, I send you your written plan.

  2. Set up

    One more Google Meet call to agree the details, then I build your Company Brain and set up one manual job in your software.

  3. Test

    Your team uses it on real work for two weeks. I make up to two rounds of changes.

  4. Yours to keep

    You get a recorded video showing how it all works, and every login is in your name.

04 Websites

A website that looks as good as the work you do.

Website build

A custom website, built from scratch, not a template. Up to five pages, an enquiry form that asks customers the questions you usually have to chase them for, and your Google Business Profile set up properly. You own the website, the domain and every login.

From $2,400 AUD

✓ Live in 21 days or you get your money back. The 21 days start once I have your photos and info, and they pause while I'm waiting on you.

✎ Optional: $79 a month covers hosting, domain renewals, security and up to 30 minutes of changes.

What's included and what costs extra →

05 About · who is behind this

Who you'd be working with

Olivia Nicholls, founder of Growbly Olivia NichollsFounder

Hi, I'm Olivia Nicholls. I'm based on the Sunshine Coast, and it's just me, from the first call to the finished job.

I ran my own cleaning business for three years, so I know what it's like when the phone never stops and the quotes get done at 9pm. I've also worked at an ad agency and studied business at uni.

Not every job needs a computer doing it, and I'll tell you when one doesn't. When one does, I set it up using your rules and your real work, and we test it before you rely on it.

06 Common questions
Someone on your team reads every draft before it's sent to a customer, so mistakes get caught. During the two-week test, I fix whatever the tools get wrong.
No. The tool writes a draft, and a person on your team decides whether to send it. No robot phone calls and no automatic replies.
Everything is set up in your own accounts, and you own every login. I don't store customer records, passwords or bank details. I don't take on work involving health, legal or financial records. More on data →
No. If you can explain the job to a new staff member, you can explain it to me.
On its own, kind of. It only becomes useful when it knows your prices, your rules and how you talk to customers. Setting that up is my job.
Only if we set up an email-draft job, and only through an AI account in your name with training turned off. You can say no to that job and still get the Company Brain plus a different manual job.

More questions: running costs, who owns what, websites, and working outside Australia →

07 Start an enquiry

Tell me what's eating your week.

I'll get back to you within one business day with a straight answer on whether I can help.

What are you after?
When would you like it running?

A phone number is all I actually need. Everything else just helps me come back with something useful. I use your details only to reply to this enquiry, and you are not added to any mailing list. See the privacy policy.

Got it.

I'll be in touch within one business day to talk about whether I can help and what the next step would be. If you'd rather book a Workflow Map now, the calendar is here.

Book a Workflow Map